Responsible Gaming at GOGOJILI
Gambling should stay fun. High-volatility games like Mega Ace can swing hard, so the tools on this page are here to keep you in control, and every one of them is one click away in your account dashboard.
The tools built into your account
You do not need to contact support to protect yourself. These controls live in your dashboard and, when you tighten a limit, take effect immediately:
- Daily, weekly and monthly deposit limits to cap what you put in.
- Loss limits so a session cannot run past what you decided in advance.
- Reality checks, periodic reminders of how long you have been playing.
- Self-exclusion to lock your account for a chosen period when you need a break.
A few honest reminders
- Gambling is entertainment, not a way to make money or recover debt.
- The house keeps a mathematical edge on every game, no RTP figure removes it.
- Never chase losses; a losing streak is not a signal that a win is due.
- Only play with money you can afford to lose, and never borrow to play.
- You must be 21 or older to hold an account.
Where to get free help
If gambling stops feeling like a choice, reach out early, support is free and confidential. Call the National Center for Mental Health (NCMH) crisis hotline at 1553, or 0919-057-1553 from a mobile. You can also self-exclude from your account at any time, and our support team will help you set it up if you ask.
Frequently Asked Questions
How do I set a deposit limit?
Open your account dashboard and set a daily, weekly or monthly deposit limit. Tightening a limit takes effect immediately; loosening one is subject to a delay so decisions are not made in the heat of a session.
What is self-exclusion?
Self-exclusion locks your account for a period you choose so you cannot deposit or play. It is available directly in your dashboard, and support can help you activate it. Use it whenever you need a genuine break.
Where can I get help for a gambling problem?
Call the NCMH crisis hotline at 1553, or 0919-057-1553 from a mobile: it is free, confidential and available 24/7. Combine it with self-exclusion and deposit limits in your account for practical, immediate control.